This dissertation examines the processes of selecting, training, and mentoring managers, also known as "pilots," and considered as change agents in the development of community telecentres in Mali. These processes are analyzed according to their positive and negative outcomes re…
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In 2000, the Egyptian Ministry of Communication and Information Technology (MCIT) established a project to create Information Technology Clubs throughout Egypt. The Information Technology Clubs are telecenters housed in civil society organizations and stocked with 10 or more com…