30-day hospital readmission have been highlighted as a major contributor to increased costs and poor quality in healthcare. Therefore, healthcare providers, policymakers, and researchers have been searching for ways to reduce the rate of readmission. Improved discharge and trans…
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Patient non-adherence to scheduled appointments in the form of no-shows and unpunctuality has significant impact on operational efficiency in virtually every outpatient setting. Scheduling strategies that incorporate appointment overbooking can mitigate the effects, but require …