From the publisher. In today's globalized economy, firms often consider offshoring when confronted by rising costs and fierce competition. One mode of offshoring has continued to grow despite the current global economic turmoil: the captive center. Captive centers are offshore s…
A modern classic about how people really make decisions: drawing on prior experience, using a combination of intuition and analysis.
This book offers a framework for enterprise transformation. Successful transformation, the authors believe, starts with a holistic approach, taking into consideration all facets of the enterprise and its environment rather than focusing solely on one factor -- information techno…
How a team of musicians, engineers, computer scientists, and psychologists developed computer music as an academic field and ushered in the era of digital music.
Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI craze - remember when it seemed plausible…
Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI craze - remember when it seemed plausible…
The outsourcer: the story of India's IT revolution
A history of how India became a major player in the global technology industry, mapping technological, economic, and political transformations.
A comprehensive guide to well-known workflow patterns: recurrent, generic business process constructs, described from the control-flow, data, and resource perspectives. The study of business processes has emerged as a highly effective approach to coordinating an organization's c…