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Businesses must constantly adapt to remain competitive and cannot be held back by static IT systems. Riva is a pioneering method for business process management used to design, model, analyse and record. The methods described in the book work on a business level, but are IT-orie…

Businesses must constantly adapt to remain competitive and cannot be held back by static IT systems. Riva is a pioneering method for business process management used to design, model, analyse and record. The methods described in the book work on a business level, but are IT-orie…