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In Management of Technology and Operations Ray Gehani reveals the basic principles and best practices applied by top technology-driven organizations in the intensely competitive global marketplace. Using a model that technologists can relate to - a high-performance V-6 engine - …
The third edition of this clearly structured case book has been expanded and updated, and includes an introduction to the analysis of operations management cases. Key areas of operations management are dealt with, including new areas such as operations strategy, performance meas…
Argues that a manager's central responsibility is to create and implement strategies, challenges popular motivational practices, and shares anecdotes discussing how to enable action-oriented plans for real-world results.
