Assessing competitive intelligence software: a guide to evaluating CI technology

by Bouthillier, France

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Title Statements

Full title :Assessing competitive intelligence software : a guide to evaluating CI technology / France Bouthillier and Kathleen Shearer.

Summary

Value-Addedness and Information: Two Notions, One Goal -- From Data to Knowledge -- The Notion of Value -- The Value-Added Processes of Information Systems -- The Value-Added Processes of Expert and Intelligent Systems -- A Conceptual Framework for Competitive Intelligence -- The Evolution of Competitive Intelligence -- Defining Competitive Intelligence -- Competitive Intelligence and Strategy -- The Competitive Intelligence Process -- Identification of CI Needs -- Acquisition of Competitive Information -- Organization, Storage, and Retrieval. -- Analysis of Information -- Development of Intelligence Products. -- Distribution of Intelligence Products. -- Identifying the Value-Added Processes of Competitive Intelligence Software. -- Evaluating Information Technology. -- Targeting the Value-Added Dimensions. -- Other Evaluation Criteria -- Overview of Competitive Intelligence Software Applications and Related Products.]. -- A Typology of Technologies. -- Identifying CI Technology -- CI Software Products Overview. -- Evaluating Competitive Intelligence Software. -- An Evaluation Guide: Criteria and Questions -- Methodology -- Software Evaluation -- Identification of CI Needs. -- Acquisition of Competitive Information. -- Organization, Storage, and Retrieval -- Analysis of Information -- Development of CI Products -- Distribution of CI Products -- Global Assessment -- Conclusion: Competitive Intelligence Technology-Summary, Implications, and Trends -- Bibliography.