Breaking through: implementing disruptive customer centricity
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Book
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Thoroughly revised new edition of Breaking Through. This book explains the importance of customer centricity to any customer-driven business and outlines how to implement it step-by-step.
Read More ↓Title Statements
- Full title :Breaking through : implementing disruptive customer centricity / Sandra Vandermerwe.
Summary
Thoroughly revised new edition of Breaking Through. This book explains the importance of customer centricity to any customer-driven business and outlines how to implement it step-by-step.
Read More ↓Edition Statements
- Publication Date:2014.
- Edition:2nd ed
Publication Statements
- Publisher(s):Palgrave Macmillan
- Place of Publication:Basingstoke, Hampshire
- Language:eng
- Publication Date:2014.
The Physical Object
- Description:310 p.
Edition Identifiers
- ISBN:9781137395498, 1137395494, 9781137395511, 1137395516
- oclc:on1120927593
- LC Classification:HF5415.335
- Dewey Decimal:658.812
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