Communicate Clearly

by Robert Heller

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Title Statements

Full title :Communicate Clearly.

Summary

Practical techniques show you how to hold an audience, brief effectively, receive feedback, structure a message and give verbal rewards. Table of contents: * Learning the basics (communication and body language, learning to listen, asking questions, reading effectively, taking notes) * Exchanging information (making contact, passing on information, using the phone, using information technology, writing letters) * Acquiring more skills (briefing effectively, communicating one to one, chaining meetings, reaching an audience, communicating to sell, negotiating to win, compiling reports, writing proposals, making a visual impact) * Communicating for results (creating an identity, using public relations, advertising effectively, communicating at work, checking your message gets through, assessing your communciation skills).

Edition Statements

Publication Date:1998.

Publication Statements

Publisher(s):Dorling Kindersley
Place of Publication:London
Language:und
Publication Date:1998.

Notes

This little book is useful as a succinct resource covering all aspects of communication. Focusing on "business English" as shown by the illustrations, it is still a useful reference for tutors who want short descriptions of key aspects of communication. Layout contains useful activities as well as key questions. It could be used by learners with high level reading skills or as a primer by tutors or trainers who don't have an automatic grasp of the finer details of communciation techniques.