"It's the way you say it" is a guide to becoming aware and taking control of how we communicate with others. Dr Carol Fleming provides detailed advice and practical exercises for: * Understanding how others hear you * Dealing with specific speech problems * Varying your vocal pa…
Practical techniques show you how to hold an audience, brief effectively, receive feedback, structure a message and give verbal rewards. Table of contents: * Learning the basics (communication and body language, learning to listen, asking questions, reading effectively, taking n…
The Godzone Dictionary is a concise A - Z of the words and phrases that make our New Zealand language and speech patterns so different. Max Cryer examines a wide range of words and phrases, shedding light in their origins and offering definitions. Slang words and expressions fea…
This practical workbook provides learners with help to soften the influence of their mother tongue and speak clear English everyone will understand. Professional accent coaches Sarah and Helen show learners how to pronounce each sound and when to use them. Each unit introduces a…
Most people listen at less than a quarter of their capacity. We're overwhelmed with information, pulled in different directions, and have usually not been taught the most essential listening skills. The truth is: the simple key to effective listening is wanting to be good at it.…
This resource helps learners of business English develop the skills and language required to negotiate confidently and effectively in both formal and informal situations. A CD ROM accompanies this resource. This resource is designed for pre-intermediate or intermediate level of …
Packed with over 500 sample documents, over 100 tips for better business writing and useful templates you can apply to your writing immediately, Model Business Letters will help you put the key rules of good business writing into action. This book aims to help readers: * master …
Need to overcome information overload and get your message across? Infographics are your secret weapon. Using them, you can deliver knowledge and ideas visually, so your audiences can understand them quickly - and take action. In The Power of Infographics, Mark Smiciklas helps y…
Spice up your lessons with these creative activities used by ESL /EFL teachers around the world. 'Recipes for Tired Teachers' offers 81 classroom proven strategies to build or reinforce language skills at any learning level. The recipes are grouped under the following themes: -G…
English for Logistics teaches students the target vocabulary and commonly-used expressions that are essential for communication in a variety of logistics roles, including carriers, suppliers, hauliers, and couriers. English for Logistics is suitable for those working for a shipp…
English for Human Resources is suitable for HR managers, their staff, and also those employed in personnel agencies. The course teaches students the relevant expressions and vocabulary they need to communicate effectively in their field. Each unit of English for Human Resources …
English for the Energy Industry gives students the necessary linguistic skills to understand daily situations in the work environment, and complex developments within the global energy sector. English for the Energy Industry is divided into units by theme, such as energy product…
Professional English in Use Engineering offers specialist vocabulary reference and practice for engineering students and engineers who need to use English at work. It covers a wide range of engineering fields, including civil, mechanical and electrical engineering. Based on the …
This workbook is designed to give intermediate level students practice in using prepositions. The learning is situated around the activities of four people travelling around England. The exercises take the learner through prepositions of time, place and direction to prepositions…
When 12-year-old Ryan and his little brother Tommy are taken into care, Ryan decides he has to fight back. He isn't going to let his family be broken up this way. On the run, chased by the police and with no money, he has to think fast to survive. Will his plan work or will Ryan…
Essential Grammar in Use is a grammar reference and practice book for elementary learners. Features: -on the left page there are grammar points, and on the facing pages are exercises to check understanding -explained in simple language with many examples and attractive illustrat…
The Oxford Collocations Dictionary improves students' accuracy by showing them the words that work together in both British and American English. Using the dictionary develops a better awareness of which words go together and helps students sound more natural. The dictionary is …