Communication matters

by Floyd, Kory

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Title Statements

Full title :Communication matters / by Kory Floyd.

Edition Statements

Publication Date:2011

Publication Statements

Publisher(s):McGraw-Hill Higher Education
Place of Publication:New York
Language:eng
Publication Date:2011

The Physical Object

Description:xvi, 450 pages : : illustrations ; : 28 cm

Edition Identifiers

ISBN:9780073385112, 0073385115, 9780071221498, 0071221492
oclc:ocn705215301
LC Classification:P94.7
Dewey Decimal:302.2

Communication : a first look -- Communication and culture -- Perceiving the self and others -- How we can use language -- Communicating nonverbally -- Listening effectively -- Communicating in social and professional relationships -- Communicating in intimate relationships -- Communicating in small groups -- Decision making and leadership in groups -- Choosing, developing, and researching a topic -- Organizing and finding support for your speech -- Presenting a speech confidently and competently -- Speaking informatively -- Speaking persuasively -- Appendix: Workplace communication and interviewing -- Glossary.