Conflict management

Conflict management

by Eunson, Baden

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Title Statements

  • Full title :Conflict management / Baden Eunson.

Summary

Annotation

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Edition Statements

  • Publication Date:2007.

Publication Statements

  • Publisher(s):Wiley
  • Place of Publication:Milton, Qld
  • Language:eng
  • Publication Date:2007.

Notes

Includes index.

The Physical Object

  • Description:xii, 122 pages : : illustrations ; : 23 cm

Edition Identifiers

  • ISBN:9780731406517, 0731406516
  • oclc:ocn127870932
  • LC Classification:HM1126
  • Dewey Decimal:658.3145

Table of Contents

Introduction -- 1. Conflict : the basics -- 2. Conflict development -- 3. Approaches to managing conflict -- 4. Negotiation : the basics -- 5. Positions, concessions and interests -- 6. Getting ready to negotiate -- 7. Negotiation styles -- 8. Negotiation tools and planning -- Conclusion.

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Subjects

Conflict management Conflit interpersonnel Gestion des conflits Interpersonal conflict

Writers

Eunson, Baden

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