Conflict management
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including:planninggoal settingcompromisemediationExpert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strateg…
Read More ↓Title Statements
- Full title :Conflict management / Baden Eunson.
Summary
Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including:planninggoal settingcompromisemediationExpert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills.
Read More ↓Edition Statements
- Publication Date:2007.
Publication Statements
- Publisher(s):John Wiley & Sons
- Place of Publication:Milton, Australia
- Language:eng
- Publication Date:2007.
The Physical Object
- Description:1 online resource (xii, 122 pages) : : illustrations
Edition Identifiers
- ISBN:9781118395554, 1118395557, 9781118395547, 1118395549, 0731406516, 9780731406517
- oclc:ocn792688685
- LC Classification:HM136
- Dewey Decimal:658.4/053
Table of Contents
Conflict -- the basics -- Conflict development -- Approaches to managing conflict -- Negotiation--the basics -- Positions, concessions and interests -- Getting ready to negotiate -- Negotiation styles -- Negotiation tools and planning.
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