Developing technologies in e-services, self-services and mobile communication: new concepts

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"This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific e-services such as e-banking and e-health initiatives and offering new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services"--Provided by publisher

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Title Statements

Full title :Developing technologies in e-services, self-services and mobile communication : new concepts / Ada Scupola, editor.

Summary

Edition Statements

Publication Date:©2011.

Publication Statements

Publisher(s):Information Science Reference
Place of Publication:Hershey PA
Language:eng
Publication Date:©2011.

The Physical Object

Description:1 online resource (xxv, 363 pages) : : illustrations

Edition Identifiers

ISBN:9781609606084, 1609606086, 1283153092, 9781283153096, 9786613153098, 6613153095
oclc:ocn741379792
LC Classification:HF5548.32
Dewey Decimal:658.8/72

Section 1. E-service and self services : concepts, challenges and applications -- section 2. E-services : adoption, perceptions and user values -- section 3. Mobile services : acceptance and consumer values -- section 4. E-services : systems, architecture and methodologies.

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