ITIL 2011 at a glance

ITIL 2011 at a glance

by Long, John O.

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Title Statements

  • Full title :ITIL 2011 at a glance / John O. Long.

Edition Statements

  • Publication Date:2012

Publication Statements

  • Publisher(s):Springer
  • Place of Publication:New York
  • Language:eng
  • Publication Date:2012

The Physical Object

  • Description:viii, 95 pages : : illustrations ; : 24 cm.

Edition Identifiers

  • ISBN:9781461438960, 1461438969
  • oclc:ocn781681809
  • LC Classification:T
  • Dewey Decimal:004.068

Subjects

Computer service industry -- Management Information technology -- Quality contr… Services informatiques -- Gestion Technologie de l'information -- Qualité

Writers

Long, John O.

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