Key element guide

Key element guide: ITIL service operation

by Steinberg, Randy A.

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Title Statements

  • Full title :Key element guide : ITIL service operation / [author: Randy Steinberg].

Edition Statements

  • Publication Date:2012.
  • Edition:2nd ed

Publication Statements

  • Publisher(s):TSO
  • Place of Publication:London
  • Language:eng
  • Publication Date:2012.

Notes

Previous edition: 2008.

At head of title: ITIL.

At head of title: Best management practice.

On cover: Aligned to the 2011 editions.

The Physical Object

  • Description:v, 106 pages : : illustrations ; : 14 cm

Edition Identifiers

  • ISBN:9780113313631, 0113313632, 9780113313686, 0113313683
  • oclc:ocn843868754
  • Dewey Decimal:004.0688

Subjects

Computer industry -- Customer services Electronic office machine industry -- C… Informatique -- Industrie Machines de bureau -- Industrie Services de soutien (Gestion) Support services (Management)

Writers

Steinberg, Randy A.

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