Managing for knowledge: HR's strategic role

by Evans, Christina

Type Book

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Title Statements

Full title :Managing for knowledge : HR's strategic role

Summary

We are living in an era where a large proportion of an organization's assets are tied up in the knowledge and experience of their employees; knowledge-workers, as well as front-line service employees, are just as valuable in terms of their "know-of" and "know-how". However, the pace of change within organizations, combined with new structures and ways of working, makes it difficult to keep abreast of exciting knowledge, let alone identify what new knowledge needs to be created for the future.

There is a growing momentum now to identify and stimulate the cultural conditions within which knowledge is created, shared, used and re-used. With HR's role shifting to that of business partner, as opposed to purely operational provider, HR professionals are in a key position to help the business define its cultural value and goals and what needs to happen to achieve these.

This title outlines the strategic and practical elements of HR's involvement in knowledge management. It features contributions from Dave Snowden and Elizabeth Lank, leading experts in this field, and includes practical case studies that help create an organizational culture that knows how to mobilize and leverage its knowledge.