Using feedback in organizational consulting

by Gregory, Jane Brodie Levy, Paul E., (Levy, Paul Edgar)

Type Book

Rate 0.0 /5

Details

Files

Reviews

Download

Title Statements

Full title :Using feedback in organizational consulting / Jane Brodie Gregory and Paul E. Levy

Summary

Feedback is an essential part of communication, coaching, management, and human resource practices. Yet the essential elements that make feedback more effective often fail to go beyond the pages of academic journal articles and into the workplace where they could greatly improve communication and performance. This book is an easy-to-use resource that applies classic and current research findings to create actionable, evidence-based tactics that consulting psychologists, consultants, managers, and human resources personnel can use to improve feedback exchanges in any work environment. The authors present a simple and straightforward model of the feedback process that includes four critical elements that can make or break a feedback exchange: the actions and behaviors of the feedback provider; the content of the message; the beliefs and perceptions of the feedback recipient, and; the context in which feedback is provided. Each chapter includes a case example that highlights key takeaways from the research and illustrates how consultants can apply these concepts and strategies in real scenarios"--Publicity materials. (PsycINFO Database Record (c) 2015 APA, all rights reserved)

Edition Statements

Publication Date:2015
Edition:First edition

Publication Statements

Publisher(s):American Psychological Association
Place of Publication:Washington, D.C
Language:eng
Publication Date:2015

The Physical Object

Description:xi, 152 pages : : illustrations ; : 23 cm

Edition Identifiers

ISBN:9781433819513, 1433819511
oclc:ocn950859988
LC Classification:BF319.5.F4
Dewey Decimal:001

Introduction -- Laying the foundation : classic models of feedback in organizations -- How feedback and goals drive behavior : control theory -- Getting to the point : the feedback message -- Feedback delivery and the role of the feedback provider -- Perception is reality : the role of individual differences in the feedback process -- Context matters -- The role of feedback in human capital and talent management processes -- Recommendations for practice and directions for future research

Subjects

Communication dans les organisations Communication in organizations comportement organisationnel Efficacité organisationnelle Feedback (Psychology) Organizational behavior Organizational effectiveness Psychologie du travail Psychology, Industrial Rétroaction (Psychologie)