What every manager should know about quality

by Pyzdek, Thomas

Type Book

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Title Statements

Full title :What every manager should know about quality / Thomas Pyzdek.

Edition Statements

Publication Date:©1991.

Publication Statements

Publisher(s):ASQC Quality Press, M. Dekker
Place of Publication:New York
Language:eng
Publication Date:©1991.

The Physical Object

Description:vii, 233 pages : : illustrations ; : 24 cm

Edition Identifiers

ISBN:0824784014, 9780824784010
oclc:ocm22492669
LC Classification:TS156
Dewey Decimal:658.5/62

Basic concepts of quality control -- Vendor quality assurance -- Human resources and quality -- Quality organization and management -- Quality information systems -- Probability and statistics for quality control -- Statistical process control -- New quality technologies -- The modern approach to quality management -- The Malcolm Baldrige National Quality Award -- Total quality management.