Efficiency. Innovation. Results. Accountability. These, advocates claim, are the fruits of performance management. In recent decades government organizations have eagerly embraced the performance modelùbut the rush to reform has not delivered as promised. Drawing on research fro…
Drawing on research from state and federal levels, this book illustrates how governments have emphasized some aspects of performance management - such as building measurement systems to acquire more performance data - but have neglected organizational change that would facilitat…
"Drawing on research from state and federal levels, Moynihan illustrates how governments have emphasized some aspects of performance management - such as building measurement systems to acquire more performance data - but have neglected wider organizational change that would fac…