Macmillan Business

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The competition between European financial centres is a subject of spirited public debate. Has the introduction of the Euro undermined London's position?Does tax competition disadvantage some European centres? Should the regulation of institutional investment be changed? Is it a…

"The competition between European financial centres is a subject of public debate. Has the introduction of the Euro undermined London's position? Does tax competition disadvantage some European centres? Should the regulation of institutional investment be changed? Is it a good p…

Focuses upon customer care in relation to human resource management issues and strategic planning. The text addresses the objective of customer loyalty and retention in relation to business success and how this can integrate a company's strategy.