Introduction to Lean ManagementImprovement in the Public SectorLean: That's about Cars, Right?Five Basic Principles in LeanAdding Value: Who Is the Customer?Portrait of a CitizenCritial Quality ParametersDetermine ValueThe Eight Deadly WastesAvoidable and Unavoidable WasteAction…
"The book begins with coverage of the basic philosophy of Lean before detailing specific methods for improving processes in the public sector. It addresses concerns specific to the public sector environment and considers the role of the citizen, not only as customer, but as a vo…
This book examines in detail the process of change in 240 city, county, and state public bureaucracies responsible for local finance administration.
"The accounting systems of all levels of government in Europe have undergone substantial changes during the last twenty years, which have not always been communicated outside country boundaries in a timely manner. This book answers that shortcoming. With contributions by 25 lead…
The accounting systems of all levels of government in Europe have undergone substantial changes during the last 20 years, which have not always been communicated outside country boundaries in a timely manner. This book addresses that shortcoming. With contributions by 25 leading…
'Refounding Democratic Public Administration' considers what public administration can or should do to compensate for political leaders who are unable to get consensus on goals, or direct a course which is good for the country.
"Strategic management is widely seen as essential to the public services, leading to better performance and better outcomes for the public. In fact, the private sector idea of strategic management has become so powerful in the public sector that politicians and policy makers hav…
"In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of perfo…
This important collection examines the emerging bureaucratic framework which underpins the European Union and in doing so constitutes a primer on the administrative system of the EU. Drawing on the latest research from the administrative sciences and using organizational, instit…
"Brings together a stellar cast of thinkers to explore issues of public and cross-sector decision-making within a framework of democratic civic engagement. It offers an integrative approach to understanding and applying the concepts of creating public value, public values, and t…
"Fukuyama begins State-Building with an account of the broad importance of "stateness." He rejects the notion that there can be a science of public administration and discusses the causes of contemporary state weakness. He ends the book with a discussion of the consequences of w…
"Fukuyama begins State-Building with an account of the broad importance of "stateness." He rejects the notion that there can be a science of public administration and discusses the causes of contemporary state weakness. He ends the book with a discussion of the consequences of w…
