Airlines

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Journalist and consumer advocate William J. McGee offers an exposé on the "friendly skies." From outsourced call centers in India to the Alabama location where all lost baggage ends up, McGee traveled around the globe immersing himself deep into the world of commercial airlines.…

In this work, Mark Gerchick, an industry insider, deciphers the quirks, mysteries, and unseen forces that have shaped the flying experience since 11th September, 2001. From the effects of crushing fuel prices to the alchemy of air fares and endless charges for trivial items, Ger…

As with the previous two editions, Evolution of International Aviation reviews the historical development of the international aviation system. From this foundation it then provides an updated and expanded account of the current state of the aviation and aerospace industry inclu…