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"The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. "Observing the User Experience" will help you bridge that gap to understand what your users want and need from your product,…
What museum does not want insight into what its visitors and potential visitors are looking for? Nearly every function within the museum benefits from a deeper understanding of visitors: curators, educators, fundraisers, marketers, store and cafe managers.
