Born in Czechoslovakia, Madeleine Albright was confirmed as the first woman US Secretary of State in 1997. This memoir provides an insider's look into the White House and world affairs in an era of unprecedented change. She also reveals the discovery late in life of her own Jewi…
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Born in Czechoslovakia, Madeleine Albright was confirmed as the first woman US Secretary of State in 1997. This memoir provides an insider's look into the White House and world affairs in an era of unprecedented change. She also reveals the discovery late in life of her own Jewi…
Are public officials morally justified in threatening violence, engaging in deception, or forcing citizens to act for their own good? Can individual officials be held morally accountable for the wrongs that governments commit? Dennis Thompson addresses these questions by develop…
Are public officials morally justified in threatening violence, engaging in deception, or forcing citizens to act for their own good? Can individual officials be held morally accountable for the wrongs that governments commit? Dennis Thompson addresses these questions by develop…
Introduction to Lean ManagementImprovement in the Public SectorLean: That's about Cars, Right?Five Basic Principles in LeanAdding Value: Who Is the Customer?Portrait of a CitizenCritial Quality ParametersDetermine ValueThe Eight Deadly WastesAvoidable and Unavoidable WasteAction…
"The book begins with coverage of the basic philosophy of Lean before detailing specific methods for improving processes in the public sector. It addresses concerns specific to the public sector environment and considers the role of the citizen, not only as customer, but as a vo…
Drawing on literature from several disciplines, this enlightening book examines the history of whistleblower laws throughout the world and provides an analytical structure for the most common debates about the nature of such laws and their potential successes and failures. The a…
"Daily life in Africa is governed by the 'petty' corruption of public officials in services such as health, transport or the judicial system. This study of everyday corruption in three African countries investigates the reasons for its extraordinary prevalence." "The authors con…
Daily life in Africa is governed by the?petty? corruption of public officials in services such as health, transport, or the judicial system. This remarkable study of everyday corruption in three African countries investigates the reasons for its extraordinary prevalence. The aut…
