Kellogg on branding: the marketing faculty of the Kellogg School of Ma… by Tybout, Alice M., Calkins, Tim, Kellogg School of Management 0 Type: Book
Service quality: research perspectives by Schneider, Benjamin, White, Susan S. fromFoundations for organizational science 0 Type: Book
Managing customers for profit: strategies to increase profits and build loyalty by Kumar, V. 0 Type: Book
