The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from A (À la carte) to Z (Zoning codes).
International encyclopedia of hospitality management
The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from A (À la carte) to Z (Zoning codes).
Covers the relevant issues in the field of hospitality management organized by sector, such as lodging, restaurants, clubs, time-shares, and conventions and function, such as accounting & finance, marketing, human resources, information technology, and facilities management.
"The International Encyclopedia of Hospitality Management is the definitive reference work for any individual studying or working in the hospitality industry. Global in scope, this text is composed of 728 entries written by 218 leading authors from 23 different countries includi…
"The International Encyclopedia of Hospitality Management is the definitive reference work for any individual studying or working in the hospitality industry." "It covers all of the relevant issues in the field of hospitality management from both a sectoral level: lodging, resta…
"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal…
"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal…
"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal…
"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal…
Basics of Management Fundamentals Salient Features of Management Significant Principles Focus of Management Hotel Organization Management Dimensions.
This book provides an end-to-end view of revenue management in the hospitality industry. The book highlights the origins of hotel reservations systems and revenue management, challenges unique to hotels, revenue management models, new generation retailing, and personalization an…
Operations management in the hospitality industry
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory text provides students with fundamental techniques and tools to analyse and improve operational capab…