Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology…
Comprehensive guide provides vocational guidance for those interested in a career in hotel or restaurant management. Offers job descriptions, employment opportunities, and tips on how to succeed in this service industry. Explains available training programs, including sample cur…
Author Mark Lloyd learnt the hard way how to buy and run his own hotel. He decided to write the book he wished he had been able to find when he first did it. The lessons he has learned and the experience he has gained will inspire all those thinking of a similar venture to turn …
-- The Blue Bistro, Golden Girl) as well as an added dash of Roaring Twenties history, The Hotel Nantucket offers something for everyone in this compelling summer drama.
Fresh off a bad breakup with a longtime boyfriend, Nantucket sweetheart Lizbet Keaton is desperately seeking a second act. When she's named the new general manager of the Hotel Nantucket, a once Gilded Age gem turned abandoned eyesore, she hopes that her local expertise and char…
