"All kinds of processes - those that make things or deliver services or operate companies - can be made more productive, and society's continued well-being requires it. This book is for all those with a stake in improving how companies run. It introduces the concept of 'swift, e…
Tracing the author's decades-long continuous improvement journey, Relentless Improvement: True Stories of Lean Transformations walks readers through vivid shop floor experiences to convey a genuine feel for the environments in which Lean Six Sigma transformations occur. Recounti…
The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic qualit…
The biggest competitive advantage an organization can achieve comes from the synergies created by employees skilled in enhancing organizational dynamics. The Seven Kata: Toyota Kata, TWI, and Lean Training supplies time-tested tools and advice to help readers adapt to changing c…
The discourse of 'Better Regulation' is a hot topic, intimately associated with the drive for cost savings and a more efficient economy. This work aims to provide an understanding of UK and EU regulation, the accountability issues involved, and problems of enforcement.
"An essential guide to bringing lean to your business and your life The Lean Book of Lean provides a succinct overview of the concepts of Lean, explains them in everyday terms, and shows how the general principles can be applied in any business or personal situation. Disengaging…
"An essential guide to bringing lean to your business and your life The Lean Book of Leanprovides a succinct overview of the concepts of Lean, explains them in everyday terms, and shows how the general principles can be applied in any business or personal situation. Disengaging …
For more than forty years Jan Gehl has helped to transform urban environments around the world based on his research into the ways people actually use-or could use-the spaces where they live and work. In this revolutionary book, Gehl presents his latest work creating (or recreat…
"Thousands of organizations are driving value through the use of the business scorecard. Unfortunately, most business scorecards are not designed for service businesses. Now, two of the world's leading service business performance experts show how to adapt, use, and succeed with…
"This clear, practical book explains exactly how you can design and perform experiments using Taguchi methods from square one to completion - offering detailed examples to illustrate how these methods can work for you in a variety of situations. The step-by-step approach of this…
