"This multi-disciplinary book conceptualises, maps and analyses ongoing standardisation processes of risk issues across various sectors, processes and practices. Standards are not only technical specifications and guidelines to support efficient risk governance, but also contain…
"Deliver increased value by embedding quality into internal audit activitiesInternal Audit Quality: Developing a Quality Assurance and Improvement Program is a comprehensive and authoritative guide to better practice internal auditing. Written by a global expert in audit quality…
"Controversies over issues such as genetically engineered food, foot-and-mouth disease and the failure of risk models in the global financial crisis have raised concerns about the quality of expert scientific advice. The legitimacy of experts, and of the political decision-maker…
Hoyle addresses each individual requirement of each clause of the ISO 9000 standard, explaining its purpose and scope, and offering practical guidance on how to meet it. This edition has been updated to include the latest revisions.
Its taken as gospel that superior service leads to higher profits and faster growth. The Internet has changed how customers both shop and relate their experiences, but the foundations of exceptional service remain constant. Now, readers can find new tips, tools, and techniques f…
International Environmental Risk Management: ISO 14000 and the Systems Approach gives readers an extensive analysis of practical applications of ISO 14000 and environmental compliance management systems. It offers a mixture of technical engineering advice, legal guidance, and co…
