"Boards That Make a Difference can help your board empower both board and staff, eliminate trivia, establish a meaningful organizational direction, clarify roles, plan productive meetings, establish officers and committees that work, and provide the leadership for which governin…
"Boards That Make a Difference can help your board empower both board and staff, eliminate trivia, establish a meaningful organizational direction, clarify roles, plan productive meetings, establish officers and committees that work, and provide the leadership for which governin…
The public service has changed dramatically over the years. Reviewing these changes, this book provides a global assessment of reform and the lessons governments can learn from previous policies. It offers insights into the origins of policy ideas, the qualities and capabilities…
States at Work explores the mundane practices of state-making in Africa by focussing on the daily functioning of public services and the practices of civil servants. Adopting mainly an ethnographic approach as a basis for theorizing, the authors deal with topics including: burea…
In Regulation and Development Jean-Jacques Laffont provides the first theoretical analysis of regulation of public services for developing countries. He shows how the debate between price-cap regulation and cost of service regulation is affected by the characteristics of less de…
Older People and Community Care sets social and health care practice with older people firmly in the context of the new community care arrangements and the consequent organizational trends towards a market culture. However, it also questions the relative lack of attention given …
Over the past decade, putting public services on-line has been a focus of huge policy and financial investments aimed at providing more joined-up service delivery. For some this is part of a transformation that is bringing about a new era of integrated digital government. For ot…
This work focuses on the crucial role of intermediaries (between producers, users and regulators) in urban change. The book brings together the world's leading researchers in this field.
"This book, by one of the world's leading authorities on environmental education, is written in the conviction that children can play a valuable and lasting role in sustainable development, if their participation is taken seriously and planned with thought for their developing c…