Talks about the arguments of Christopher Hood's classic work "The Tools of Government for the Twenty-First Century". This work includes coverage of how government gets information and an assessment of how the tools available to government have changed over time especially with d…
Revised and updated, this text draws from a wide range of examples in order to illustrate how the tools available to governments have changed over time.
"This important new work updates the arguments of Christopher Hood's classic work The Tools of Government for the Twenty-First century. Comprehensively revised throughout and drawing its examples from a wide range of places and contexts it includes substantially increased covera…
"With recent advances and investment in artificial intelligence, are we on the verge of introducing virtual public servants? Governments around the world are rapidly deploying robots and virtual agents in healthcare, education, local government, social care, and criminal justice…