This course offers practical advice to information and library professionals on how to make best use of available resources and become self-sufficient on the enquiry desk.
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Embedded librarianship, in which librarians partner with groups to identify information sources in knowledge-intensive projects, is not a new concept, but Shumaker draws on his research to identify the characteristics, principles, and best practices of successful embedded librar…
In times of recession, the library is more critical than ever for those who want to start a business and need to do research, and academic and public libraries are at the heart of a growing need to research business questions. An "accidental business reference librarian by trade…
The rapid development of the Web and Web-based technologies has led to an ongoing redefinition of reference services in academic libraries. A growing diversity of users and the need and possibility for collaboration in delivering reference services bring additional pressures for…