Why some problems persist while others are resolved. This classic book explores why some people can successfully change their lives and others cannot. Here famed psychologist Paul Watzlawick presents what is still often perceived as a radical idea: that the solutions to our prob…
Why some problems persist while others are resolved. This classic book explores why some people can successfully change their lives and others cannot. Here famed psychologist Paul Watzlawick presents what is still often perceived as a radical idea: that the solutions to our prob…
"Since it was first published in 1981 Getting to Yes has become a central book in the Business Canon: the key text on the psychology of negotiation. Its message of "principled negotiations"--Finding acceptable compromise by determining which needs are fixed and which are flexibl…
Solving problems by heuristically guide, trial-and-error search in a space of possible solutions is a dominant theme in artificial-intelligence research, yet there is no single textbook devoted to explaining the underlying theoretical ideas of these search processes. This book …
'The Opposable Mind' promotes the idea that everyone can benefit from integrative thinking, which can be taught. The book reflects many actionable ideas, written in a tone that makes change seem easy.
'The Opposable Mind' promotes the idea that everyone can benefit from integrative thinking, which can be taught. The book reflects many actionable ideas, written in a tone that makes change seem easy.
'The Opposable Mind' promotes the idea that everyone can benefit from integrative thinking, which can be taught. The book reflects many actionable ideas, written in a tone that makes change seem easy.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker.
The goal of the Handbook of Creativity is to provide the most comprehensive, definitive, and authoritative single-volume review available in the field of creativity. To this end, the book contains 22 chapters covering a wide range of issues and topics in this field, all written …
The goal of the Handbook of Creativity is to provide the most comprehensive, definitive, and authoritative single-volume review available in the field of creativity. To this end, the book contains 22 chapters covering a wide range of issues and topics in this field, all written …
by Wolfrum, Rüdiger, Ando, Nisuke, McWhinney, Edward, Oda, Shigeru
by Hodges, Christopher J. S., Benöhr, Iris, Creutzfeldt-Banda, Naomi
"This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, th…
"This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. It describes ADR schemes in Belgium, France, Germany, Lithuania, th…
"No matter how many initiatives you spearhead or how hard you think about decisions, you will make the occasional management misstep. All leaders do. You can lie awake at night questioning yourself or you can read this book. The book examines engagement, motivation, expectation,…
"A guide to the techniques and institutions used to solve international disputes, how they work and when they are used. This textbook looks at diplomatic (negotiation, mediation, inquiry and conciliation) and legal methods (arbitration, judicial settlement). It uses many, often …
"Dramatic and startling realizations about the ambiguous ethics of engagement, the limited force of moral justice in a world of war, and the inevitable clash between those who defend tribal and national loyalties and those who speak the universal language of human rights."--Jack…
This examination of the law in action of WTO dispute settlement takes a developing-country perspective. Providing a bottom-up assessment of the challenges, experiences and strategies of individual developing countries, it assesses what these countries have done and can do to bui…
