GL Going live: starting & running a virtual reference service by Coffman, Steve, Henshall, Kay, Sloan, Bernie, Fiander, Michelle, American Library Association 0 Type: Book
RR Reference reborn: breathing new life into public services librarian… by Smith, Linda C. 0 Type: Book
TE The Embedded Librarian: innovative strategies for taking knowledge where … by Shumaker, David 0 Type: Book
CT Citation tracking in academic libraries: an overview by Mavodza, Judith fromChandos information professional series 0 Type: Book