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Davis Balestracci recently wrote, "When I look at training materials or books (on statistical process control), their tendency is to bog down heavily in the mechanics of construction without offering a clue about interpretation." If you have been frustrated by very technical sta…
"Statistical Process Control" (SPC) is a tool that measures and achieves quality control, providing managers from a wide range of industries with the ability to take appropriate actions for business success. Offering a complete instructional guide to SPC for professional quality…
This reference text covers the trilogy of processes - quality planning, quality control, and quality results - that underlie management for quality. This edition contains all the tools necessary for successful quality engineering and management.
Quality control is a major concern and the best method for ensuring proper quality is to establish process adjustments. This text presents statistical methods for process adjustment and their relation to the classical methods of process monitoring.
While continuous improvement initiatives such as benchmarking have a history of utilization for core business objectives, their successful utilization in the built environment industries, such as construction and facilities management is not nearly as well documented or research…