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The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and pa…
Evidence-based medicine is ingrained in the practice of modern medicine. Patient choice is increasingly high on the political agenda. Can the two trends co-exist? This book charts the changing relationship between patients and their health care providers, exploring how the share…
Health communication: a multicultural perspective
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Type: Book
