The interactions of 24 pairs of preschool age children and their parents from four different cultures were recorded by the parents during the activity of sharing five non-scripted illustrated books. The focus of the research was to determine possible differences across cultures …
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This thesis is a conversation analytic investigation of the social organisation of talk in telephone and computer-mediated calls to NHS Direct, a telephone health helpline in England. The data represent fifty-six routinely audio recorded telephone consultations between nurses an…