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How can organisations ensure that they get best value for money in their procurement decisions? This handbook offers expert guidance on the fundamental aspects of successful procurement design and management in firms, public administrations and international institutions. Inspir…

This text begins with an introduction to analysing operations management cases. Each of the subsequent parts deals with a key area of operations management and begins with an expanded introduction, allowing the book to serve as a stand-alone text for introductory operations mana…

Learning Six Sigma can be a painless process! Six Sigma is among the most effective process methods used today - and it's also among the most baffling topics to those new to the subject. The good news is "Six Sigma DeMYSTiFieD", second edition, explains it all in a language you'…