Critical conversations: scripts & techniques for effective interprofessional & patient communication
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Book
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Title Statements
- Full title :Critical conversations : scripts & techniques for effective interprofessional & patient communication / Cheri Clancy, MSN, MS, RN, NE-BC.
Edition Statements
- Publication Date:[2014].
Publication Statements
- Publisher(s):Sigma Theta Tau International
- Place of Publication:Indianapolis, IN
- Language:eng
- Publication Date:[2014].
The Physical Object
- Description:xix, 281 pages : : illustrations ; : 23 cm.
Edition Identifiers
- ISBN:9781938835469, 1938835468
- oclc:on1002920440
- LC Classification:RT82
- Dewey Decimal:610.7306/9
Table of Contents
On finding common sense -- Body language exposed -- The emotionally intelligent and emotionally competent nurse -- Impromptu scripting techniques -- Interprofessional coaching conversations -- Improving the patient experience -- Healthy workplace environments -- Organizational culture and behavior.
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Critical Conversations in Healthcare -- (.pdf)
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