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Most of the author's career was spent in executive practice, nearly forty years in the American Telephone & Telegraph Company (AT & T).
"This is not a textbook...rather, this book is intended to be a brief guide to nonindustrial engineers, business managers, and those responsible for undertaking or supervising industrial and service activities. It aims at providing basic information on work measurement technique…
Cet ouvrage n'offre ni formules ni recettes ; il traite des liens entre la gestion et la communication, des habiletés de communication de base (l'écoute, le questionnement et le feedback) et des styles de communication. Il propose également des pistes de développement à l'intent…
Étude axée essentiellement sur la dimension interpersonnelle de la gestion. Quatre parties : Les gestionnaires et la communication - Les habiletés de communication - La manière de communiquer - Quelques pistes de développement. [SDM].
The change management profession is no longer in its infancy. Readily identifiable in organizations and in business literature it is no longer reliant on parent disciplines such as organizational development or project management. Change management is itself in a state of change…
Annotation
Companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how r…
An important activity for an organization's leaders and managers is making decisions associated with problem-solving. Making decisions is a complex endeavor where choices are made from courses of action where resources are limited and in the presence of constraints. Written as a…
"Where chief executives and company presidents lead, thousands follow. These elites make excruciatingly difficult calls on strategies which will affect jobs, drive corporate growth and investment and deliver shareholder returns. But their impact is far greater than merely number…
