We all have someone we can't get along with--a friend or colleague, a boss, an obnoxious neighbor, a teenager, or maybe a loving but irritating spouse. Here, cognitive therapist Burns presents Cognitive Interpersonal Therapy, a radical new approach that will help you transform t…
A conflict resolution specialist explores the nature of disputes that become intractable quagmires, and offers cutting edge methods for solving them.
"One in every twenty difficult conflicts ends up grinding to a halt. That's fully 5 percent of not just the diplomatic and political clashes we read about in the newspaper, but disputations and arguments from our everyday lives as well. Once we get pulled into these self-perpetu…
"Members of each generation share special signposts: collective experiences that influence our expectations, actions, and mind-sets. They also mold our ideas about company loyalty, work ethic, and the definition of a job well done. And now that five different generations are wor…
The author of Dinosaur Brains offers protection from people who seek to destroy the emotional and psychological well-being of others--people with personality disorders. Like the fabled demons, these vampires: think their needs are more important than yours; believe "the rules" a…
Offers a seven-step program for creating and maintaining a lasting relationship that teaches forgiveness skills in order to resolve conflicts and increase happiness.
"William Ury, coauthor of the international bestseller Getting to Yes, returns with another groundbreaking book, this time asking: how can we expect to get to yes with others if we haven't first gotten to yes with ourselves? Renowned negotiation expert William Ury has taught ten…
"This simple, straightforward guide to effective communication is for anyone who has ever wanted to "eat their words." Do you ever feel that your words produce the exact opposite effect of what you were hoping for-escalating tensions rather than solving problems? Author of Emoti…
With frank discussion and clever, practical advice, bestselling author Gill Hasson, shares simple moves that make these people less of a problem. It's not about 'understanding' these people and trying to help them change - Gill's not suggesting you can help these people become g…
"Don't let problem people get you down, get in your way or get on your nerves!Some people are annoying. That's just a fact. Some people are demanding, difficult, unreasonable, awkward and infuriating. It's exhausting and frustrating to battle away with these people, desperately …
Innovation-making is a classic theme in anthropology that reveals how people fine-tune their ontologies, live in the world and conceive of it as they do. This ethnographic study is an entrance into the world of Buryat Mongol divination, where a group of cursed shamans undertake …
Innovation-making is a classic theme in anthropology that reveals how people fine-tune their ontologies, live in the world and conceive of it as they do. This ethnographic study is an entrance into the world of Buryat Mongol divination, where a group of cursed shamans undertake …
If you're tired of forever living with the taste of foot in your mouth, you'll rejoice at finding this smart and snappy collection of tips for learning empathetic communication and, thereby, avoiding the hurt feelings, damaged relationships, and lost opportunities that come from…
