We all have someone we can't get along with--a friend or colleague, a boss, an obnoxious neighbor, a teenager, or maybe a loving but irritating spouse. Here, cognitive therapist Burns presents Cognitive Interpersonal Therapy, a radical new approach that will help you transform t…
A conflict resolution specialist explores the nature of disputes that become intractable quagmires, and offers cutting edge methods for solving them.
The problem : impossible conflicts -- The approach : the attraction of impossible conflicts -- The method : resolving impossible conflicts -- The 5 percent solution : putting it all together. Finding solutions to seemingly impossible conflicts.
"One in every twenty difficult conflicts ends up grinding to a halt. That's fully 5 percent of not just the diplomatic and political clashes we read about in the newspaper, but disputations and arguments from our everyday lives as well. Once we get pulled into these self-perpetu…
"One in every twenty difficult conflicts ends up grinding to a halt. That's fully 5 percent of not just the diplomatic and political clashes we read about in the newspaper, but disputations and arguments from our everyday lives as well. Once we get pulled into these self-perpetu…
"Members of each generation share special signposts: collective experiences that influence our expectations, actions, and mind-sets. They also mold our ideas about company loyalty, work ethic, and the definition of a job well done. And now that five different generations are wor…
The author of Dinosaur Brains offers protection from people who seek to destroy the emotional and psychological well-being of others--people with personality disorders. Like the fabled demons, these vampires: think their needs are more important than yours; believe "the rules" a…
Offers a seven-step program for creating and maintaining a lasting relationship that teaches forgiveness skills in order to resolve conflicts and increase happiness.
"William Ury, coauthor of the international bestseller Getting to Yes, returns with another groundbreaking book, this time asking: how can we expect to get to yes with others if we haven't first gotten to yes with ourselves? Renowned negotiation expert William Ury has taught ten…
"This simple, straightforward guide to effective communication is for anyone who has ever wanted to "eat their words." Do you ever feel that your words produce the exact opposite effect of what you were hoping for-escalating tensions rather than solving problems? Author of Emoti…
Demonstrates a proven method for reaching agreement and building relationships without giving in.