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Reputation Management
by Helm, Sabrina, Liehr-Gobbers, Kerstin, Storck, Christopher
fromManagement for Professionals
0
Type: Book
"How to get a good reputation--deserved or not!--and why we care what other people think. Why does a fish only bite another fish if no one else is watching? Why do people overshare online? Why do some people meet trivial insults with extreme violence? Why do so many gods have mu…
"The current financial crisis has deep macroeconomic roots, but the dominant view of the firm has made the crisis deeper and more devastating. Over the past few decades, maximizing shareholder value has become the main objective of the firm. Chief executives have been keen on th…
"The current financial crisis has deep macroeconomic roots, but the dominant view of the firm has made the crisis deeper and more devastating. Over the past few decades, maximizing shareholder value has become the main objective of the firm. Chief executives have been keen on th…
"The internet and social media make managing a company's reputation significantly more challenging. While consumers and stakeholders wield new powers to champion and damage brands, many organizations continue to manage their online reputations in a piecemeal and reactive manner.…
We just decided to go -- The power of a cause -- Success means you know what used to work -- The commodity trap -- Your brand is everything -- The three rules -- The new customer reality -- Tiebreakers -- The heart of a category of one performer -- The future of category of one.
Marken werden nicht nur durch Produkte und Marketingkommunikation aufgebaut, sondern auch durch das Verhalten aller Mitarbeiter des Unternehmens. Die Autoren zeigen Methoden zur Analyse der Schwachstellen im Brand Behavior des Mitarbeiters auf. Sie entwickeln ein strategisches K…
Marken werden nicht nur durch Produkte und Marketingkommunikation aufgebaut und gepflegt, sondern auch durch das Verhalten aller Mitarbeiter und Führungskräfte des Unternehmens. Marken existieren in den Köpfen von Kunden, Mitarbeitern und anderen Anspruchsgruppen. Die Bedeutung …
Introduction -- The business trust/expectations gap -- Closing the gap in the new social landscape -- Inherent negatives : managing risk and reputation -- Corporate character -- The new corporate branding -- Reputation lost and found -- Resetting the sweet spot -- Index
The Soul of the Corporation will help you clearly understand your company's identity, and then take control of it and leverage it for long-term adaptation and success. Drawing on real-life stories from the world's most prominent companies, the authors show how identity can be an…
