Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designe…
Das Arbeitsleben verändert sich - und damit die typische Erwerbsbiografie: Von ehemals stabilen Berufen hin zur instabilen Patchworklaufbahn. Entsprechend verändern sich auch die Anforderungen an Karriere- und Berufsberater: Die klassische Berufsberatung ist oft überfordert - ge…
Das Gabler Kompaktlexikon Personal erläutert Ihnen in mehr als 1.000 Stichwörtern kurz und umfassend alle wichtigen Begriffe aus der Personalwirtschaft, dem Personalmanagement, der Personalpolitik und dem Arbeits- und Sozialrecht. Sie können sich gleichermaßen über theoretische …
Zukunftsfeld Dienstleistungsarbeit
Latin America, today, presents a dynamic but challenging business landscape. Although foreign investment in the region has risen, Asia's increasing role in the global economy is a challenge to Latin America's competitiveness. At the same time, Translatina firms - Latin American …
Getting the most out of employees in government offices is one of the legendary management challenges. With an emphasis, it seems, on protocols and processes rather than on results, government offices have often been regarded (often correctly) as bastions of mediocrity, havens f…
Covers the basics of contracts, Australian government requirements, tips and traps, and risk management strategies.
& Quot;Through the insights of some of the country's most successful CHROs, the authors reveal to current and aspiring CHROs what they should consider in the new and challengingly field of HR. It shows the next generation of leaders how to best prepare themselves for the top rol…
This work looks at human resource management in call centres from an international perspective and uses research from leading academics in the field. The characteristics and features of working in a call centre are examined, followed by the effects that this type of work has on …
A practical guide to being a trusted advisor for leaders in any industryIn this hands-on addition to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership--such as how to develop business with trust, nurture trust-based relat…