The topic of high performance workplace practices and their impact on organizational performance has been extensively researched in US and UK. Increasingly evidence with regard to diffusion of high performance workplace practices is emerging from fast developing Asian economies.…
Knowledge-intensive firms (KIFs) depend on their workers’ knowledge assets more than capital- and labour-intensive firms. Knowledge assets, such as human and social capital, enable KIFs to innovate, solve problems, and build relationships. But managing a highly skilled and well-…
Talent Management (TM), as a new managerial concept with regard to Human Resource Management (HRM), has increasingly gained concern and attention from the academic as well as business world, but there are many gaps and omissions left for further theoretical development and empir…
Despite the fact that Internal Marketing (IM) has emerged to capture the interest of academic researchers and management practitioners, there is a surprising absence of empirical study investigating how IM is experienced in the world of practice. This constitutes an impediment t…
Whilst a high percentage of organisations claim to be using practices associated with quality management, there has been a lack of research that explore shopfloor accounts of their experiences of quality management (Clark et al., 1998; Bacon, 1999). This research examines shopfl…
This book aims to spur critical thought on the various dimensions and impacts of “responsibility” for organizations, including companies, institutions, and governments, while considering international differences and similarities, as well as global challenges. It analyzes to wha…
Kai Rödiger untersucht, wie sich Altersunterschiede auf die Interaktion von Kundenkontaktmitarbeitern und Kunden auswirken können, und weist nach, dass Mitarbeiter, die kundenorientiert eingestellt sind, empathischer auf Kunden eingehen und so den Erfolg der Interaktion positiv …
Now fully revised to reflect the Institute of Personnel and Development's current syllabus, this book offers a comprehensive handbook on human resource management practice.
This volume from the "Organizational Frontiers" series presents research on personality and its influence at work, a topic of considerable interest in the field of I/O psychology.
Human resource management: a contemporary approach
This book presents various perspectives on innovative work behaviour, focusing on problem recognition, idea generation, idea promotion and the realisation of these ideas. It first highlights important corporate issues, such as uncertainty, performance management, technological i…
Vor dem Hintergrund der unternehmerischen Bedeutung von Top Executives untersucht Shiva Meyer in einer empirischen Studie, welche Motive Top Executives charakterisieren und diese Zielgruppe in ihrer Karriere antreiben. Sie weist nach, welche Auswirkungen die Motive auf den Karri…
Das Lehrbuch bietet einen kompakten Überblick über sämtliche Handlungsfelder des modernen Personalmanagements. Aktuelle Konzepte und Instrumente zur Ausgestaltung werden erläutert und durch Beispiele aus der Unternehmenspraxis illustriert. Kurze Lerneinheiten, übersichtliche did…