This work provides a comprehensive overviews of the concepts and techniques for effectively assessing, analyzing, managing, and resolving crises, whether they be organizational, business, community, or political. It explores crisis management from general theories and concepts t…
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This title defines reputation, explores how to value it and provides practical guidelines for effective reputation management, including advising companies on how to approach issues of corporate social responsibility.
"Since the end of the Cold War, China has experienced several notable interstate crises: the 1999 'embassy bombing' incident, the 2001 EP-3 mid-air collision with a United States aircraft, and the Diaoyu/Senkaku dispute with Japan. China's response to each incident, however, has…
"Since the end of the Cold War, China has experienced several notable interstate crises: the 1999 'embassy bombing' incident, the 2001 EP-3 mid-air collision with a United States aircraft, and the Diaoyu/Senkaku dispute with Japan. China's response to each incident, however, has…
Introduction: Can we solve public problems anymore? -- Part I. Government that can imagine: Problems as opportunities -- Reach up to reach out -- Part II. Government that can try new things: Experimenting in public -- Regulating the future -- Part III. Government that can scale:…
"One of the key themes of this book is to study economic crises and financial crises, and the policy measures that are available to manage them. The second key theme of the book is to review several public policies in Singapore, such as competition, healthcare, training, free tr…
"One of the key themes of this book is to study economic crises and financial crises, and the policy measures that are available to manage them. The second key theme of the book is to review several public policies in Singapore, such as competition, healthcare, training, free tr…
