Introduction: management needs new management -- Outlaw email -- Put customers second -- Lose the standardvacation policy -- Pay people to quit -- Make salaries transparent -- Ban non-competes -- Ditch performance appraisals -- Hire as a team -- Write the org chart in pencil -- …
This provocative business management book profiles highly successful companies that are experimenting with new strategies and tactics to better engage their employees and customers. The strategies may seem counterintuitive at first, but they are backed by solid, evidence-based b…
Drawing on decades of research, this book challenges many of the established principles of business management, proving that they are outdated, outmoded, or simply don't work. It also urges companies to implement new ways to enhance productivity and morale.
The systems and structures that we call 'management' are obsolete. They were developed for smokestack factories, during the industrial era. Devised for producing goods efficiently, management practices are geared to solving technical, left-brain problems: the kind that occurs wh…
"The systems and structures that we call 'management' are obsolete. They were developed, during the industrial era, for smokestack factories. Devised for producing goods efficiently, management practices are geared to solving technical, left-brain problems: the kind that occurs …