"The best thinking and actions in the fast-moving arena of collaboration and knowledge management The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability …
"An organizational "North Star," codifying valued behaviors for optimal performanceThe Culture Engine shows leaders how to create a high performing, values aligned culture through the creation of an organizational constitution. With practical step-by-step guidance, readers learn…
Introduction to Lean ManagementImprovement in the Public SectorLean: That's about Cars, Right?Five Basic Principles in LeanAdding Value: Who Is the Customer?Portrait of a CitizenCritial Quality ParametersDetermine ValueThe Eight Deadly WastesAvoidable and Unavoidable WasteAction…
"The book begins with coverage of the basic philosophy of Lean before detailing specific methods for improving processes in the public sector. It addresses concerns specific to the public sector environment and considers the role of the citizen, not only as customer, but as a vo…
"With new technology, global markets and increased regulation, the pace and complexity of change is increasing so organizations can maintain a competitive advantage. With the constant scrutiny on investments, it is imperative to learn how to easily and reliably deliver the benef…
Organizational psychologist and leadership consultant Roger Schwarz applies his 30+ years of experience working with leadership teams to reveal how leaders can drastically improve results by changing their individual and team mindset. Provides practical guidance to help teams in…
"This book examines the process of learning from an individual and an organizational standpoint. From an individual perspective, the book discusses the cognitive, emotional, motivational, attitudinal and behavioral factors that promote better learning. Organizationally, the book…
"The Effective Change Manager's Handbook is explicitly designed to help practitioners, employers and academics define and practice change management successfully and to develop change management maturity within their organization. A single-volume learning resource covering the r…
"This book provides the necessary background knowledge, conceptual frameworks, and practical steps to shift organizational L & D onto a new and more meaningful track. It begins by outlining the needs of the field as well as its barriers. It then provides a research-based groundi…
"There are many people who know they need more connection, yet fail to act, which they eventually regret. Don't let that become your story. Be intentional about developing the habits of attitude, language, and behavior that connect, and work to develop a connection culture in yo…
"There are many people who know they need more connection, yet fail to act, which they eventually regret. Don't let that become your story. Be intentional about developing the habits of attitude, language, and behavior that connect, and work to develop a connection culture in yo…
"The Organizational Learning Cycle was the first book to provide the theory that underpins organizational learning. Its sophisticated approach enabled readers to not only understand how, but more importantly why, organizations are able to learn." "This new edition takes the orig…
Exploring the living fields that connect us to one another, this exploration of human interactions breaks new ground, offering another way of seeing the world and of understanding our part in creating it.
T is now widely accepted that organizational maturity is dependent on being able to reorganize on a continuous basis and learn faster and more effectively than your competitors. Organizations that want to be sure they are competing at the highest level need clear indicators that…
"Individual performance is a cornerstone of corporate performance, and the need to achieve more - be that productivity or innovation - from fewer is becoming increasingly vital. Coaching is a demonstrably successful approach to helping individuals to perform to higher levels. Th…
Organization Development, Third Edition is today's complete overview of the OD discipline for managers, executives, administrators, consultants, and students alike. Fully updated to reflect major changes since the classic Second Edition, it explains how OD is now practiced, and …
The theory of learning presented in this volume begins with the assumption that engagement in social practice is the fundamental process by which we acquire knowledge and by which we become who we are.