"Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strateg…
Bribes...in the form of sprinkles? -- Shifts...in your expectations -- Labels...that actually make sense -- Maps...showing where others can go before being told -- Praise...without pom-poms, unless that's what they need -- Clues...that you can finally hear -- Hope...in what othe…
"Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strateg…
"Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strateg…
"Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strateg…
Spotlights office idiots wherever they exist in an organization, followed by practical advice on what to do and even what to say when you encounter them.
Most books that deal with ridiculous behaviors in the workplace are premised largely on conjecture, anecdotes, and limited data, but that's not the case with Office Idiots. Written by Ken Lloyd, one of the foremost experts on jerks at work, this book relies on data from actual w…
Trouble in the workplace - whether it is bullying, harassment or excessive stress - has long been a popular topic in the headlines. Yet the research and statistics that are cited in these discussions often prove unreliable. In 'Trouble at Work', Ralph Fevre draws on comprehensiv…
The idea of leadership failure and derailment has been brushed under the carpet for far too long and only now are statistics appearing on the sheer number of leaders who fail at their jobs. Backstabbers and Bullies provides the latest psychiatric and clinical perspectives on dar…
