At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind ou…
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind ou…
La 4e de couverture indique : "At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book …
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind ou…
To resolve a conflict, first decide: is it hot or cold?: aim for warmth / Mark Gerzon -- Taking the stress out of stressful conversations: how to talk when you're emotionally entangled / Holly Weeks -- The secret to dealing with difficult people: it's about you -- Lenses to try …
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains t…
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind ou…
Psychologist Meredith Fuller teaches working women how to prevent the mean girls from ruining their career and their health.
Psychologist Meredith Fuller teaches working women how to prevent the mean girls from ruining their career and their health.
Shares advice on how to recognize and manage eight difficult personality types, drawing on actual case studies to outline strategies for diffusing challenging professional situations.
This juicy read is the first book that shows readers how to identify and effectively deal with a coworker who has a full-fledged personality disorder.
We?ve all worked with someone "difficult," someone who could always be trusted to blow up to space out or do or say something wildly inappropriate. As it happens, those of us who concluded "the guy's just nuts" were right: a fair number of those impossible-to-get-along-with empl…
